2027 Plan Year Information

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LiveHealthy Rewards

Clover Health rewards you for completing healthy activities. You can earn up to $400 this plan year to spend on everyday essentials like groceries and more.**

LiveHealthy Visit

Call 1-800-607-2348 (TTY 711)* to complete your consultation & schedule your LiveHealthy Visit. 

Getting to Know You (GTKY) Survey

Complete your GTKY survey for better, more personalized care (available 10/15/26).

Get Active

Attend a One Pass® gym class or a Clover member event virtually or in person.

New Member Portal Registration

Log into the My Clover member portal and stay on top of your health coverage.

Your Vaccines

Get one of the select vaccines from a network pharmacy or provider when you're due.

Clover Flex Plus Card

Your reward dollars are loaded here. Activate and use it at most places Mastercard is accepted.

Clover Flex Plus, a Benefits Mastercard prepaid card

One Card for Your Rewards and Your Extras

Your reward dollars are loaded on your Clover Flex Plus card alongside your dental, vision, and OTC allowances. Activate it before your first purchase.

How Your Reward Dollars Work

Here's how reward dollars reach your card and how you can use them.

Earning Rewards

  1. Complete a healthy activity.

  2. Your activity is verified.

  3. Reward dollars are added to your Clover Flex Plus card.

  4. You'll get a text or email when your rewards are ready to use.

  5. Check your reward balance at my.cloverhealth.com.

Spending Reward Dollars

  • Use your rewards almost anywhere Mastercard is taken.**

  • Groceries and fresh food at grocery stores and farmers' markets

  • Household essentials and extra over-the-counter (OTC) health items

  • Car repairs, restaurants, and movie theaters

  • Utility bills, such as electric or water

Restrictions apply. **

LiveHealthy Rewards and Over-the-Counter Benefits Side-By-Side

In 2027, members will access reward dollars and OTC benefits from one card. Here are some frequently asked questions:

LiveHealthy Rewards compared with the Over-the-Counter benefit, 2027 plan year
QuestionLiveHealthy Rewards ProgramOTC Benefit
What's the difference between the OTC benefit and LiveHealthy Rewards program?

The LiveHealthy program rewards you for healthy habits. Earn reward dollars for completing activities, even from home, and spend them on almost any product or service.**

Provides you with a set amount of money each quarter to spend on approved over-the-counter products, such as vitamins and first-aid supplies.

How much money?

Up to $400 reward dollars per year.

$25–$150 per quarter (up to $100–$600 per year), depending on your plan.

Are there any time limits to use the funds?

Yes. Rewards earned in a calendar year expire on June 30th of the next year. ††

Yes. Funds expire at the end of each quarter and do not roll over.

When are the funds loaded onto the card?

Funds are loaded onto your card after you complete an eligible healthy activity.

Funds are automatically loaded onto your card at the beginning of each quarter.

Are there limits on what I can buy?

No. You can use reward dollars on most items (like groceries and transportation), with a few exceptions such as alcohol, tobacco, and firearms.**

Yes. You must purchase eligible items from an approved list.

What if I spend more than what is on the card?

You will be responsible for paying the remaining balance.

Any extra cost will automatically be covered by your LiveHealthy reward dollars. If you don't have enough reward dollars, you are responsible for paying the remaining balance.

Can the funds be converted to cash?

No.

No.

How do I check my balance?

Log in to your My Clover account at my.cloverhealth.com to check your reward dollars. You can also call 1-888-778-1478 (TTY 711), 8 am to 8 pm local time, 7 days a week.*

Log in to your My Clover account at my.cloverhealth.com to check your OTC benefits. You can also call 1-888-778-1478 (TTY 711), 8 am to 8 pm local time, 7 days a week.*

What if I have questions?

Check out our LiveHealthy Rewards FAQ for quick answers.

Call Member Services at 1-888-778-1478 (TTY 711).*

*We are open from 8 am–8 pm local time, 7 days a week. From April 1st through September 30th, alternate technologies may be used on weekends and holidays.

†This reward can only be earned one-time only during your entire time as a member and will be earned on 1/1/2027 for activities completed in 2026.

††If your Clover plan coverage ends, any unused rewards will expire 90 days after your coverage termination date. Rewards earned for activities completed in 2026 or earlier will expire on June 30, 2027, even if you are still enrolled. If both expiration dates apply, your rewards will expire on the earlier date. Rewards earned for activities completed in 2027 will expire on June 30, 2028. Please use your rewards before they expire.

**LiveHealthy Rewards dollars may not be used to purchase alcohol, tobacco products, or firearms. Not redeemable for cash. Other limitations may apply; please call Clover for details.