Once you become RTS (ready to sell), visit the broker marketing portal and click “Request Access” below the Username box to register. In 2 business days, you will receive an email with your new log-in credentials. Reminder: You will not be able to access or log in to the portal until you have completed your appointment and have become RTS with Clover.

In the broker marketing portal you will find a variety of resources that will help you succeed in selling Clover Health plans. Such as personalized flyers, brochures, business cards, enrollment kits, and more.

Commissions will be paid to the broker and agencies according to the rates and policies outlined in the Compensation Exhibit of your contract with Clover Health. Clover Health pays commissions twice a month at this time (but is subject to change).

You can view commission statements in the new Broker Portal (see information below).

All brokers must recertify each year in our Miramar:Agent platform in order to collect renewal payments.

HRA payments can be found on the Miscellaneous tab. Each HRA payment record will indicate in the Notes column which member the HRA applies to. HRAs payout at $50 per approved HRA payment (is subject to change).

Clover Health's new broker portal is live! Reach out to brokers@cloverhealth.com if you need your login credentials. We’re enhancing the broker experience by upgrading our Broker Portal, enabling you to:

• track your BOB—new and existing
• track application status from submission to accretion
• get direct payment status

You can log in to the Clover Health broker portal here: https://clover.evolvenxt.com. If you are RTS (ready-to-sell) your access and login credentials have been sent to you. If you need assistance, email brokers@cloverhealth.com.

Email us at commissions@cloverhealth.com, and our team will help you. 

Yes. As a policy, Clover Health will only investigate contested commissions/payment cases that have occurred within the last 12 months. In order for Clover Health to investigate a case, you will need to provide the Clover Commissions team with the following: 

   1. Correct AOR NPN 
   2. Effective date
   3. Copy of the confirmed application

Email: brokers@cloverhealth.com
Phone: 1-855-979-2236
Hours of Operation: 9 am–7 pm EST, Monday–Friday

• Press '1' for Eligibility Inquiries
• Press '2' for Provider Look Up Assistance
• Press '3' for all other questions/issues

Commissions Department: commissions@cloverhealth.com
Contracting Department: contracting@cloverhealth.com

What is Clover Health’s Blackout Period?
Clover Health’s current blackout period is from 10/1 - 1/1. No agents may transfer uplines during this time.