Clover LiveHealthy Flex Plus Card
1 Card = OTC + rewards
Use at most places where Visa is accepted, restrictions apply.†
Clover LiveHealthy
Rewards Program
Have questions?
Call 1-800-607-2348* (TTY 711), we're here to help!
My Clover
Over the Counter (OTC)
LiveHealthy Rewards FAQ
Click here to register or login to your My Clover account. You can check rewards status, watch Live Healthy learning videos, and much more!
Over the Counter (OTC)
Learn more about your OTC benefit.
LiveHealthy Rewards FAQ
Find answers to frequently asked questions.
You do healthy things,
we give you rewards.
Lots of them.
Discover up to how much you could earn!
Introduction to My Clover
New for 2023
When you enroll in your Clover Medicare Advantage plan, you get a LiveHealthy Flex Plus Visa card. Then, we add reward dollars to your card as you complete each task.
Get $100 without even leaving your chair!
On our getting-to-know-you form, you’ll give us your phone, email, doctors’ names, and other basic info then, $100 goes onto your Flex Plus card!
Head to cloverhealth.com/you to complete the survey today.
Get up to $100 just for watching videos.
We’ve created short LiveHealthy Learnings videos about accessing your benefits and managing your health.
Login to your My Clover account to begin watching!
Get $150 for a LiveHealthy Visit.
Having one of our preferred doctors take a comprehensive look at you, your lifestyle, and your meds is good for your health, and your Flex Plus card funds.
Call Member Services at 1-800-607-2348 (TTY 711)* to schedule your LiveHealthy Visit.
Get up to $60 for vaccines.
When you get certain vaccines like a flu shot in 2023, we’ll put reward dollars on your card for up to 2 vaccines.
Login to your My Clover account or call Member Services at 1-800-607-2348 (TTY 711)* today to get started!
Diabetics and pre-diabetics can get an additional $120 per year.
Available with select plans. Receive $30 per quarter for filling one 90-day prescription for select maintenance drugs for diabetes, blood pressure, and statins for cholesterol.
Call Member Services at 1-800-607-2348 (TTY 711)* today for more information.
Get $120-$180 a year for OTC items!
Every quarter, we add $30-$45 to your Flex Plus card for you to buy over-the-counter items, such as pain relievers, vitamins, cold and flu medications, and more.
Head to My Clover to check your balance, shop online, and find a participating store!
What's the difference?
OTC Benefit
LiveHealthy Rewards Program
What's the difference between the OTC benefit and LiveHealthy Rewards program?
Is a benefit given to members each quarter that allows you to purchase commonly used healthy items such as vitamins, band-aids, toothpaste, aspirin, etc.
Is a program where members can earn Reward dollars by completing activities that promote good health. You can even do some activities without leaving your home. And you can spend your reward dollars on just about any products or services! †
How much $?
$30 - $45 per quarter
(Up to $120 - $180 per year)
Up to $410 per year (plans may vary)
+$120 per year (select plans)
Are there any time limits to use the funds?
Must use within allocated quarter
(Jan.-March, April-June, July-Sept., Oct.-Dec.)
No quarterly restrictions
When are the funds loaded onto the card?
OTC dollars will be loaded onto the Flex Card at the beginning of each quarter.
Reward dollars will be loaded after completion of the Reward requirement (load time may vary based on verification of Reward completion).
Is there a limit on what I can use the card on?
Yes, you must purchase OTC items from an approved list.
No, you can use Reward dollars on most items (grocery, transportation, etc.) except alcohol, tobacco and firearms.†
What if I spend more than what is on the card?
If you go over your quarterly amount and have Rewards dollars on the card, the overage will be covered by your Rewards dollars. If you do not have the Reward dollars, you will be responsible for the overage.
If you exceed your Rewards dollars on the card, you will be responsible for overage.
Can the funds be converted to Cash?
No
No
What's the difference between the OTC benefit and LiveHealthy Rewards program?
OTC Benefit
Is a benefit given to members each quarter that allows you to purchase commonly used healthy items such as vitamins, band-aids, toothpaste, aspirin, etc.
LiveHealthy Rewards Program
Is a program where members can earn Reward dollars by completing activities that promote good health. You can even do some activities without leaving your home. And you can spend your reward dollars on just about any products or services! †
How much $?
OTC Benefit
$30 - $45 per quarter
(Up to $120 - $180 per year)
LiveHealthy Rewards Program
Up to $410 per year (plans may vary)
+$120 per year (select plans)
Are there any time limits to use the funds?
OTC Benefit
Must use within allocated quarter
(Jan.-March, April-June, July-Sept., Oct.-Dec.)
LiveHealthy Rewards Program
No quarterly restrictions
When are the funds loaded onto the card?
OTC Benefit
OTC dollars will be loaded onto the Flex Card at the beginning of each quarter.
LiveHealthy Rewards Program
Reward dollars will be loaded after completion of the Reward requirement (load time may vary based on verification of Reward completion).
Is there a limit on what I can use the card on?
OTC Benefit
Yes, you must purchase OTC items from an approved list.
LiveHealthy Rewards Program
No, you can use Reward dollars on most items (grocery, transportation, etc.) except alcohol, tobacco and firearms.†
What if I spend more than what is on the card?
OTC Benefit
If you go over your quarterly amount and have Rewards dollars on the card, the overage will be covered by your Rewards dollars. If you do not have the Reward dollars, you will be responsible for the overage.
LiveHealthy Rewards Program
If you exceed your Rewards dollars on the card, you will be responsible for overage.
Can the funds be converted to Cash?
OTC Benefit
No
LiveHealthy Rewards Program
No
Looking for more information?
Give us a call to discuss the specific plan benefits in your area! 8am to 8pm, 7 days a week*
†LiveHealthy Rewards dollars may not be used to purchase, alcohol, tobacco products, or firearms. Not redeemable for cash. Other limitations may apply; please call Clover for details.