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Member Portal How-to Videos


Need help using the member portal? We’ve got you covered.

Check out these five easy-to-follow how-to videos. They’ll walk you through everything you need to know about using the member portal and will get you started in no time.


1. How to Register on the Member Portal

2. See Your OTC and LiveHealthy Rewards Balances

3.How to View/Print Your ID Cards and Access the Benefits of Your Plan

4. Search for a Provider and Look up Claims

5. How to Use the Online Chat Feature